los. retiros

Terms and Conditions

By booking los. retiros you are agreeing to all Terms and Conditions stated below.

Payment

All payments are non refundable once made.

To reserve your booking, a 50% desposit is required. The final 50% is due 60 days prior to the retreat start date. *Payment plans are available on request.

The price (in sterling) is the exact amount to be received by us. If you choose to pay by electronic transfer, please instruct your bank to charge all costs to you in order to avoid a shortfall in the amount that we receive. 

Cancelation policy

You may cancel your booking at any time. A kind reminder that all payments are non-refundable once made.

Should we need to cancel the retreat, a full refund will be made.

Covid - 19

In the extreme event of border closures, government lockdowns due to Covid-19, a full refund of the deposit/payments will be made minus a 10% admin fee.

Covid cancellation clause only applies in case of government travel ban and not due to a personal decision from the guest or if any of the party cannot travel due to getting Covid-19. This is a personal situation that should be covered by the guests travel insurance. Also cancellation clauses will not apply if the airline company decides to cancel the flight. Again this should be covered under personal travel insurance. A liability waiver will be sent at the time of booking for you to read through and sign.

​Travel

All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. If you arrive earlier than the first day of the retreat you will be responsible for your accommodation and transfers.   

​Travel insurance is not included in the price of the retreat and is recommended for ultimate protection.

Liability Waiver

Prior to the retreat a liability waiver will be sent to you to read carefully, sign and return back to los. retiros.

​​Health

It is important to inform us of any injuries or heath conditions that we should be aware of. A health and exercise form will be sent to you prior to the retreat to complete and sign.

All information you give us will be treated in the strictest of confidence.